Duties :
- Provide quality end to end logistics service to customers
- Handling in/outbound shipments both clerically and physically
- Perform customer service tasks
Requirements :
- Work Experience : N/A
- Educational Requirement : N/A
- Certifications & Licenses : Class 5
- Foreign Language Ability : English
* 추후 LMIA 및 영주권 지원 가능, 단 최소 6개월 이상 근무 가능한 비자소지 필수
Location: Langley, BC, Canada (Relocating to Coquitlam, BC, Canada)
Company: Canada Orient Shipping, dba COSHIP
Job Type: Full-time (40 hours per week)
Compensation: Competitive Salary
Attire: Casual or Business Casual
Responsibilities:
Order Fulfillment and Coordination:
- Manage the end-to-end fulfillment process for client orders, ensuring timely and accurate delivery.
- Communicate effectively with clients to understand their requirements and provide updates on order status.
- Collaborate with internal teams, including courier and commercial teams, to coordinate order handling and account management.
- Handle account reconciliation and coordinate transportation costs with courier and trucking partners.
Inventory and Warehouse Management:
- Oversee inventory management, including stock organization, replenishment, and accurate record-keeping.
- Utilize intermediate English skills to update and share inventory information with clients and internal stakeholders.
- Maintain a clean and organized warehouse environment to optimize workflow efficiency.
Client Communication and Customer Service:
- Interact with clients and customers to address inquiries, resolve issues, and provide exceptional service.
- Utilize strong communication skills to liaise between clients, customers, and internal departments for seamless order fulfillment.
Manual Labour and Logistics Support:
- Assist in sequential task execution, including loading and unloading trucks, as well as lifting and moving heavy items up to 30kg (equipment provided).
- Coordinate logistics and transportation arrangements to ensure timely delivery of orders.
Qualifications:
- High school diploma or equivalent.
- Previous experience in order fulfillment and warehouse operations, preferably in a 3PL environment.
- Intermediate English proficiency or above, with excellent communication skills.
- Strong organizational abilities and attention to detail.
- Ability to manage sequential tasks effectively.
- Proficiency in Microsoft Office and inventory management software is an asset.
- Forklift operability desired; Class 5 driving license required.
Benefits:
- Competitive salary with opportunities for advancement.
- Dental insurance coverage.
- Paid time off and holidays.
- Dynamic work environment with opportunities for skill development and growth.